WellNexus
A user-centered healthcare app designed for convenience and peace of mind.
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The Problem
Managing healthcare is a surprisingly fragmented and stressful experience. The current digital ecosystem forces patients and caregivers to navigate a maze of disconnected tools, creating inefficiency and the risk of dangerous medical errors.
Fragmented System
Juggling multiple apps, paper records, and clinic portals with no single source of truth.
Chronic Inefficiency
Endless phone calls, long waits, and administrative hurdles waste valuable time.
Risk of Errors
Poorly tracked information increases the chance of missed appointments and gaps in care.
The Solution
Our goal was to design a mobile-first, all-in-one platform that empowers users by centralizing every aspect of their healthcare journey into one intuitive, secure hub.
Unified Dashboard
Bring appointments, messages, and records into one place.
Effortless Booking
Find, book, and manage appointments in seconds.
Simplified Pharmacy
Order refills and manage prescriptions with a single tap.
Secure Access
Provide peace of mind with centralized, secure health data.
My Contributions
User Research
Conducted interviews and competitive analysis.
Persona Development
Synthesized research into actionable user personas.
UI/UX Design
Created wireframes, mockups, and prototypes.
Visual Identity
Established the app's design system and branding.
Timeline
2 Week Sprint
Tools
Figma, Miro, Notion
Chapter 1: Understanding the User
To solve the right problem, we first needed to deeply understand the people we were designing for. This began with analyzing the competitive landscape to find our unique value proposition.
Competitive Analysis
Key Takeaways
The analysis reveals a significant market gap. Existing solutions are highly specialized, forcing users to switch between different apps for booking, viewing records, and managing prescriptions. This fragmentation is the primary pain point our users face. WellNexus's core opportunity is to become the **first truly integrated platform**, unifying these essential features into a single, seamless experience.
User Personas
Priya, The Caregiver
34, Software Developer
Balancing a demanding career while managing her aging mother's complex health needs.
"I'm terrified I'll mix up a detail in my mom's care."
Alex, The Patient
28, Freelancer
Recently diagnosed with a chronic condition and feels overwhelmed by the disjointed health system.
"I want to be proactive, but my health data is everywhere."
Robert, The Parent
68, Retired
Values his independence but is intimidated by complex technology and relies on his daughter.
"I just want a simple way to see my next check-up."
Chapter 2: Designing for Real-World Scenarios
Our research allowed us to define key user stories. These guided the design of our core features to ensure we solved tangible, real-world problems.
Booking a Specialist
Persona: Priya, The Caregiver
Priya needs to book a follow-up appointment for her father during her lunch break. She uses the app to instantly filter specialists, view their availability, and book a time slot, receiving immediate confirmation.
Refilling a Prescription
Persona: Alex, The Patient
Alex receives an in-app reminder that his medication is running low. Instead of calling the pharmacy, he opens WellNexus, navigates to his prescriptions, and requests a refill for delivery with a single tap.
Accessing Test Results
Persona: Alex, The Patient
Two days after a blood test, Alex gets a notification that his results are available. He opens the app to see the numbers and read a simplified, jargon-free explanation of what his results mean for his condition.
Chapter 3: Building the Blueprint
To create an intuitive foundation, we mapped out the entire application's structure. This Information Architecture (IA) was essential for a scalable navigation system.
Chapter 3.5: User Flows
To map the complete application experience, we visualized the primary user flows for each core feature. A key design goal was to minimize complexity, ensuring most critical tasks could be completed in an average of 5-6 steps. This ensures every journey is logical, intuitive, and efficient.
Chapter 4: Visual Design & Style Guide
The visual design of WellNexus aims to be clean, accessible, and trustworthy. We chose a clear design system to ensure a calming and easy-to-navigate user experience.
Typography
The Inter typeface was chosen for its exceptional legibility on digital screens. Its neutral yet friendly character makes it perfect for a healthcare application, ensuring clarity from large headings to small labels.
Heading 1
Find your desire healt solution
Heading 2
Top Doctor
Body Text
Dr. Marcus Horiz
Color Palette
The palette is built on a foundation of clean white and cool grays to feel modern and trustworthy. A deep, authoritative navy blue is used as the primary accent for buttons and calls to action, creating a sense of professionalism and security.
Iconography
A set of minimalist, line-based icons was used for immediate recognition and to maintain a clean, uncluttered interface across the application.
Chapter 5: The Final Product
The culmination of our research and design process is a high-fidelity Figma deliverable, available as both an interactive prototype and a view of all screens.
And that's a wrap!
Thank you for exploring this case study. Think we could create the next big thing together? My inbox is always open for conspiracies and collaborations.